About the Company

Blackhawk Network is a leading global provider of branded payment solutions, helping businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds, and engage consumers. With a single global platform, Blackhawk Network enables businesses to tap into the world’s largest network of branded payment solutions, including gift cards, egifts, corporate payouts, and rewards.

The company’s network spans the globe with more than 400,000 consumer touchpoints, making it an ideal partner for businesses looking to expand their reach and improve customer engagement. Blackhawk Network is committed to delivering seamless, integrated solutions that meet the evolving needs of its customers.

As a Client Sales Development Manager at Blackhawk Network, you will play a critical role in driving revenue growth and customer satisfaction. Your success will be based on your ability to effectively nurture existing business relationships and foster new opportunities by engaging executive-level decision-makers. This role is essential to the company’s growth, as it will help Blackhawk Network expand its customer base and increase revenue.

Key Responsibilities

In this role, you will be responsible for managing a portfolio of key clients, building and maintaining strong, long-term relationships that drive revenue and retention. You will also identify and close new revenue opportunities through upsell, cross-sell, and expanded program usage.

Manage a portfolio of key clients, building and maintaining strong, long-term relationships that drive revenue and retention.
Proactively identify and close new revenue opportunities through upsell, cross-sell, and expanded program usage.
Lead initiatives to increase customer adoption, utilization, and satisfaction with Blackhawk Network.
Build and maintain a healthy sales pipeline with appropriate coverage to meet and exceed annual targets.
Accurately forecast revenue and share clear, timely projections with sales leadership.
Identify and pursue opportunities across multiple buyer personas seeking scalable reward and payout solutions.
Cultivate relationships through personalized, value-driven communication to advance opportunities through the funnel.
Deliver compelling product demonstrations that connect our solutions to each prospect's unique business challenges.
Navigate complex organizations to identify and engage the right decision-makers and influencers.
Collaborate with cross-functional teams to deliver on customer objectives and support account growth.

Requirements & Qualifications

Must-Have

5+ years of B2B sales experience with a proven record of meeting or exceeding quota.
Experience managing medium to large size customer portfolios and driving revenue growth through account expansion.
Proficiency in Salesforce and Dynamics.
Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and internal stakeholders.
Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
Strong problem-solving and analytical skills, with the ability to analyze sales data and develop effective sales strategies.

Nice-to-Have

Experience with incentives, rewards, customer engagement, and research participation solutions.
Knowledge of the FinTech industry and its trends.
Experience working with a CRM system, such as Salesforce or Dynamics.
Certification in sales or a related field, such as a CPSA or CSS.

Technical Skills

Sales Tools

Salesforce
Dynamics
Gong
SalesLoft

At Blackhawk Network, we use a range of sales tools to manage our sales pipeline, analyze sales conversations, and drive effective engagement. As a Client Sales Development Manager, you will be expected to become proficient in these tools and use them to optimize your sales strategy.

Industry Knowledge

FinTech
Branded payment solutions
Incentives and rewards
Customer engagement

Blackhawk Network operates in the FinTech industry, providing branded payment solutions to businesses. As a Client Sales Development Manager, you will be expected to have a strong understanding of the industry and its trends, as well as the company’s products and services.

What We Offer

Blackhawk Network offers a competitive annual salary ranging from 110000 to 160000, depending on experience. In addition to a competitive salary, we offer a range of benefits, including:

Remote flexibility, with the option to work from anywhere in the world.
Equity/stock options, giving you a stake in the company’s success.
Learning budget, to help you develop your skills and knowledge.
Health/dental/vision insurance, to support your physical and mental well-being.
PTO policy, giving you the time and flexibility to take breaks and recharge.
Equipment stipend, to help you set up your home office and stay productive.

At Blackhawk Network, we are committed to creating a positive and supportive work environment, where our employees can thrive and grow. We believe in fostering a culture of continuous improvement, where our employees are empowered to share their ideas and contribute to the company’s success.

Frequently Asked Questions

What is the remote work setup like?

As a remote employee, you will be expected to work from home and have a dedicated workspace. You will be provided with the necessary equipment and tools to perform your job, and you will be expected to maintain regular working hours and be available for meetings and calls.

What is the hiring process and timeline?

The hiring process typically takes 2-3 weeks, and involves a series of interviews with the hiring manager and other stakeholders. We aim to move quickly and efficiently, and we will keep you informed throughout the process.

What is the team size and tech stack like?

Our team is relatively small, with around 10-15 people. We use a range of technologies, including Salesforce, Dynamics, Gong, and SalesLoft, to manage our sales pipeline and drive effective engagement.