SAP Consulting Student Worker
About the Company
SEC Service Enterprise Consulting is a leading IT consulting firm specializing in SAP solutions for customer service. Our mission is to provide innovative and effective solutions to our clients, enabling them to transform into service enterprises. We pride ourselves on our holistic and solution-oriented approach, breaking down silos and offering end-to-end consulting experiences.
Our team is passionate about delivering high-quality and sustainable solutions that prioritize our clients' needs. We strive to stay at the forefront of technology, partnering with market leaders like SAP, Salesforce, and ServiceNow. Our goal is to make a meaningful impact on our clients' businesses, and their satisfaction is our highest reward.
This role matters to our company's growth as we continue to expand our team and enhance our services. As a SAP Consulting Student Worker, you will play a vital role in supporting our consulting team and contributing to the development of our customer service solutions. Your skills and enthusiasm will help us drive innovation and excellence in our industry.
Key Responsibilities
As a SAP Consulting Student Worker, you will be an integral part of our team, working on various projects and tasks that support our customer service operations. Your responsibilities will include:
- Assisting in the documentation of business processes and contributing to process optimization
- Participating in workshops and customer meetings, creating presentations, and developing best practice processes
- Supporting the consulting team in SAP S/4HANA Service and CS areas
- Deepening your understanding of customer service processes and their representation in IT systems
- Helping to design and improve internal processes and workflows
- Conducting research and preparing materials on customer service topics with a focus on SAP
- Collaborating with the team to develop and implement innovative solutions
- Providing support for project-related tasks and activities
- Participating in knowledge-sharing sessions and contributing to the team's growth and development
- Assisting in the creation of training materials and documentation for customer service processes
Requirements & Qualifications
Must-Have
- Currently enrolled in a Bachelor's or Master's program in Business Administration, (Business) Informatics, (Business) Engineering, or a related field
- Basic knowledge of ERP or CRM solutions, preferably SAP S/4HANA Service
- First practical experiences in IT consulting or a related field
- Strong analytical skills and problem-solving abilities
- High IT affinity and interest in applying IT solutions to customer problems
- Proactive and self-motivated work style, with a quick grasp of new concepts
- Excellent German and English language skills, both written and spoken
Nice-to-Have
- Prior experience with SAP S/4HANA Service or similar SAP products
- Knowledge of other ERP or CRM systems, such as Salesforce or ServiceNow
- Experience with project management tools and methodologies
- Familiarity with agile development methodologies and version control systems
- Certifications or training in SAP or related technologies
Technical Skills
Cloud & Infrastructure
We utilize cloud-based infrastructure to support our customer service operations, and as a SAP Consulting Student Worker, you will have the opportunity to work with these technologies.
- SAP S/4HANA Service
- SAP Cloud Platform
- AWS or Azure cloud services
Databases
We use various databases to store and manage customer data, and you will work with our team to optimize and improve these systems.
- SAP HANA
- Relational databases (e.g., MySQL, PostgreSQL)
- NoSQL databases (e.g., MongoDB, Cassandra)
CI/CD & Monitoring
We employ continuous integration and delivery pipelines to ensure smooth and efficient deployment of our solutions, and you will contribute to the development and maintenance of these processes.
- Jenkins or similar CI/CD tools
- Docker and containerization
- Monitoring tools (e.g., Prometheus, Grafana)
What We Offer
We provide a competitive annual salary ranging from 40000 to 60000, depending on your experience and qualifications. Additionally, you will have access to:
- Mentoring from a senior consultant to guide your professional growth
- Project-related training and development opportunities
- Flexible working hours and remote work options
- Opportunities for professional growth and career advancement
- Access to the latest technologies and tools
- A dynamic and supportive team environment
- Regular team-building events and social activities
Our team is committed to providing a supportive and inclusive work environment, and we look forward to welcoming you to our team.
Frequently Asked Questions
What is the typical working schedule for this role?
As a SAP Consulting Student Worker, you will work on a part-time basis, with flexible hours that can be adjusted to accommodate your academic schedule. You will have the opportunity to work remotely and participate in regular team meetings and activities.
How long does the hiring process typically take?
Our hiring process usually takes around 2-4 weeks, depending on the number of applicants and the complexity of the role. We will keep you informed throughout the process and provide regular updates on the status of your application.
What kind of support and training can I expect in this role?
As a SAP Consulting Student Worker, you will receive comprehensive support and training from our experienced team members. You will have access to mentoring, project-related training, and regular feedback sessions to ensure your growth and development in the role.