About the Company

AHU Technologies is a leading provider of innovative technology solutions, dedicated to modernizing court operations and streamlining the administration of justice. Our mission is to build a Case Management System that increases consistency and efficiency, providing a secure, digital, cloud-based platform for courts to manage cases effectively.

At AHU Technologies, we value collaboration, innovation, and customer satisfaction. Our culture is built on the principles of transparency, accountability, and continuous improvement. We are committed to delivering high-quality solutions that meet the evolving needs of our clients and stakeholders.

This role is critical to our company's growth, as we partner with suppliers to implement a court case management system for Georgia's courts. The successful candidate will act as a liaison between our IT organization and business partners, analyzing business issues, defining requirements, and explaining complex data flows to a wide range of audiences.

Key Responsibilities

As a Senior Technical Business Analyst, you will play a key role in ensuring that our technology solutions meet the needs of our business partners and stakeholders. Your responsibilities will include analyzing business issues, defining requirements, creating screen designs, and recommending automated system controls and protocols to solve organizational information issues.

Analyze business issues and define requirements for multiple projects/applications
Create screen designs, user story maps, and process flow diagrams to communicate business needs to technical teams
Develop and maintain end-user documentation, including user guides, process flow charts, and training materials
Deliver training to end-users and stakeholders to ensure successful adoption of new systems and technologies
Participate in and facilitate customer meetings, project team meetings, and workshops to elicit business requirements and define project scope
Utilize requirements elicitation techniques, such as facilitated sessions, interviews, and shadowing to gather business needs from customers, users, and stakeholders
Develop, write, and communicate business and functional requirements to technical teams, ensuring that resulting business requirements are thorough and accurate
Articulate data flow concepts, explain the purpose and impact of data movement, and answer questions from both technical experts and business users
Create and maintain user stories in JIRA and screen designs in Lucidchart
Collaborate with cross-functional teams to ensure that business needs are being met by the systems being built, changed, enhanced, or purchased

Requirements & Qualifications

Must-Have

5+ years of experience as a Technical Business Analyst, with a focus on IT project management and business analysis
Strong understanding of software development life cycles, including Agile and Waterfall methodologies
Excellent communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders
Strong analytical and problem-solving skills, with the ability to analyze complex business issues and define requirements
Experience with requirements elicitation techniques, such as facilitated sessions, interviews, and shadowing
Strong understanding of data flow concepts and the ability to articulate complex data movement to both technical and non-technical audiences
Experience with project management tools, such as JIRA and Lucidchart

Nice-to-Have

Experience working in a government technology or court administration environment
Knowledge of cloud-based technologies and digital case management systems
Certification in business analysis or project management, such as CBAP or PMP
Experience with user acceptance testing and organizational change management
Strong understanding of IT service management frameworks, such as ITIL

Technical Skills

Cloud & Infrastructure

We utilize cloud-based technologies to deliver our Case Management System, and experience with cloud infrastructure is essential. Our technical team uses a range of tools, including Amazon Web Services (AWS) and Microsoft Azure.

AWS
Azure
Cloud-based case management systems

Databases & Data Management

We work with a range of databases, including relational and NoSQL databases. Experience with data modeling, data warehousing, and data governance is essential.

Relational databases (e.g., MySQL, Oracle)
NoSQL databases (e.g., MongoDB, Cassandra)
Data modeling and data warehousing

What We Offer

We offer a competitive annual salary ranging from 110000 to 140000, depending on experience. Our benefits package includes:

Remote flexibility, with the option to work from home or from our office locations
Equity/stock options, with the opportunity to own a stake in our company
Learning budget, with access to training and development opportunities
Health, dental, and vision insurance, with a range of plan options
PTO policy, with generous paid time off and holidays
Equipment stipend, with the opportunity to purchase the latest technology and tools
Opportunity to work on high-impact projects, with the potential to make a real difference in the administration of justice

At AHU Technologies, we value our team members and offer a dynamic and supportive work environment. We are committed to helping our employees grow and develop their careers, and we offer a range of opportunities for professional development and advancement.

Frequently Asked Questions

What is the remote work setup like?

We offer a flexible remote work arrangement, with the option to work from home or from our office locations. We use a range of collaboration tools, including Slack, Zoom, and Microsoft Teams, to stay connected and work effectively as a team.

What is the hiring process and timeline?

We typically respond to applications within 24 hours, and our hiring process includes a combination of phone and video interviews, as well as skills assessments and reference checks. We aim to fill this role as soon as possible, and we are looking for someone to start immediately.

What is the team size and tech stack?

Our team is relatively small, with around 20-30 members, and we use a range of technologies, including cloud-based case management systems, relational and NoSQL databases, and Agile project management tools. We are a collaborative and dynamic team, and we are looking for someone who is passionate about technology and committed to delivering high-quality solutions.